Wednesday, December 2, 2015

Maine: Autistic Store Employee Decorates Birthday Cake // Impresses Customer with Positive Attitude and Effort

There is a new story trending today on Facebook. A woman posted a picture of a cake that she bought this weekend at a Maine-based grocery store called Meijer.

Her Facebook message reads:
Picked out a cake at Meijer. Asked bakery-looking-employee if she could write on it for me. She said she would, and after a long time, she came and presented me with this cake. I looked her in the eye and said thank you before I even looked at the cake. After looking, I nervously laughed and headed to check out - it didn't really matter to me that it looked so bad - I thought people would think it was funny. The cashiers at the self check out didn't think it was so funny though, and called a few more cashiers and a manager over to look, even taking pictures. To my surprise, after they discussed it, one cashier put her arm on my shoulder and said "the girl who wrote that has Autism. Thank you for not smiling and thanking her - even though she's not supposed to write on cakes, you probably made her day." So I guess the moral of the story is that kindness is important!
She later clarified that she spoke with the store's manager and was assured that the Autistic worker did NOT get in trouble for writing on the cake. "They told her to do whatever she needed to do to serve the customer's needs, and she did just that."

The customer later showed an updated pic of the cake. It seems that she has been eating it for breakfast since Saturday!

You hear so many negative culture war stories about bakeries and other customer service businesses. It's nice to hear positive stories for a change!

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